Privacy Policy

We believe privacy is an important part of our life, so we want to make sure you have a safe and enjoyable experience on our website.

Data Controller

Alphera Property Maintenance Ltd (“we“, “our“, “us” or “APM”) is committed to protecting and respecting your privacy. APM, is a limited company (with company number 13049521) registered at 71-74 Shelton Street, Covent Garden, London, WC2H 9JQ.

Alphera Property Maintenance is a commercial maintenance services provider delivering service solutions to organisations across multiple sectors within the Milton Keynes, Northampton and Bedford areas.

Our data protection officer for the purpose of applicable data protection law may be contacted at info@alphera-pm.co.uk If you have any questions or would like to discuss further, you can call us on: 07507362986.

Collected Personal Data

We take the collection, usage and security of your personal data seriously.

We can only use your personal data under law if we have a good reason for doing so. The law provides examples of those reasons.

These include:

To perform or fulfil a contract we have with you; or
If we have a legal duty; or
If it is within our legitimate business interest; or
If there is a public interest reason for doing so; or
If you have given your consent.

A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.

Types of personal data

Basic personal information including name and address, date of birth and contact details.
Business information including name, job title, company, business or personal email address and phone numbers.
Customer Relationship Data
Payment Transactions Data
Communications Data
Technical Information (IP / Cookies)
Location Data

Purpose of collecting data

To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us, including providing services to you.

To ensure that content from our site is presented in the most effective manner for you and for your computer or device or to provide you with content which we feel may interest you, where (if required to do so) you have consented to be contacted for such purposes:

to allow you to participate in interactive features of our services when you choose to do so; and to notify you about changes to our services.

As a business, it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interest to be responsive to you and to ensure the proper functioning of our products and organisation.